Online Course Evaluations Frequently Asked Questions

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We have organized frequently asked questions about Course Evaluations into two categories for students and faculty, below. This FAQ is also available as a PDF download.

Student FAQ

Student FAQ

How do I find the course evaluation system?

To access the course evaluation system, log into DuckWeb as usual, then click on the “Course Evaluation” link in the main menu. Do not click on Student Menu; Course Evaluations are found on the main DuckWeb page.

Can I get to my course evaluations through BlackBoard?

No; BlackBoard is not linked to the online course evaluation system. You must go through DuckWeb to evaluate courses.

When is the online course evaluation system open?

Evaluations open at midnight on the Friday (Wednesday in Fall term) prior to the last week of the term (dead week) and close early Monday morning prior to the beginning of final exams. This gives students two weekends and a full week to complete their evaluations.

Are the evaluations really anonymous?

The University of Oregon has contracted with an outside vendor to manage and store the evaluation data. Students log into DuckWeb to access the online course evaluation system, then are redirected to our third-party partner for collection of the data. The University of Oregon does not have access to the student’s identifying data.

I keep getting reminders to complete my evaluations. How can I get them to stop?

Reminders are programmed into the online course evaluation system and will stop once you submit (or decline) all your evaluations. If you think you’ve completed all of your evaluations, but are still getting reminders, check the reminder for information on which courses have not been counted as complete. If there are courses listed on the reminder notice, you have not completed all of your evaluations!

How does the grade release system work?

Students who complete (or decline) each of their evaluations by 7:00am Monday morning before Finals Week, will be able to begin viewing their grades Monday evening of Finals Week. Students who do not complete (or or decline) each of their evaluations by the deadline will have a “grade hold” placed on their record. This means that all grades from all terms, including official and unofficial transcripts, will be unavailable to the student until the Friday after the grading deadline (the week following Finals week). Grade holds are automatically released for all students on that Friday.

What can I do if I missed the course evaluation deadline?

Evaluations cannot be completed after the deadline. The course evaluation software is housed with a company off campus. Once the evaluation period ends, there is no way to open the system back up for individual students.

If you have feedback on an instructor/course that you feel is valuable, you can write an email directly to the department detailing your thoughts. While they cannot reopen evaluations for you either, they can accept your letter as input for that course, and place it into your instructor’s file.

How can I see my grades if I do not want to evaluate courses that are on my list?

Evaluations are optional. You can opt out of a course evaluation by clicking the red “decline” button at the end of the first page of a course’s evaluation.

Not all of my courses are appearing on my list. Why not?

Courses are not evaluated if they meet any of the following conditions:

  1. Overseas courses
  2. Independent study courses
  3. Courses with fewer than five graded students registered (student anonymity can’t be assured in those courses).
  4. Course numbers 401, 403, 405, 503, 601, 603, 605, 704, or 705.

All other courses for which you are registered should appear on your list. If you believe that you are registered for a course that is not showing up on your evaluations list, and it is not being excluded for any of the reasons listed above, please contact the Registrar’s Office at (541) 346-2935.

What if I have two instructors for a course?

You will evaluate both instructors separately. An evaluation for each instructor will appear in your list of courses to evaluate.

I have a course that has a lecture and a discussion section. What do I do?

You will evaluate both the lecture and discussion separately.

There is an instructor I don’t recognize in my evaluation list. What should I do?

Each instructor for a course is evaluated separately. This means that if your Biology 101 class was listed in our database as being taught by both Mary Smith, and Jack Johnson, you will see two Biology 101 evaluations – one for each instructor. If your class did not interact with one (or more) of the instructors listed, please contact the department within which the course is offered. They can request that the evaluation be removed from every student’s evaluation list by calling the Registrar’s Office at (541) 346-2935.

If you don’t recognize any of the instructors listed for a course that you are registered for, please call the Registrar’s Office as soon as possible.

There is a course I don’t recognize in my evaluation list. What should I do?

If you dropped a course after the beginning of week 8 of the term, you may still be receiving an evaluation for that course. Simply decline the evaluation if you would prefer not to give feedback, by clicking on the red decline button at the end of the evaluation’s first page.

If a course is on your evaluations list, and you did not drop that course late in the term, you are registered for the course. If the course is one you don’t recognize as one you have registered for, you will need to contact the Registrar’s Office at 541-346-2935 as soon as possible.

Can I modify an evaluation that I have already submitted?

No; once you submit your evaluation, you cannot go back and make changes or additions.

I submitted an evaluation for the wrong Professor!

Please contact the Registrar’s Office at registrar [at] uoregon [dot] edu. If the course evaluation period has not closed, we can try to delete your evaluation. If the course evaluation period has closed, there is no way to delete an evaluation. In that case, please send an email to the department within which the course was offered, explaining the mistake. While the department can’t change the evaluations either, they can put your letter in the professor’s permanent file to explain the error.

Why do evaluations close before finals?

The decision about the timing of course evaluations rests with the faculty. The window for course evaluations was set by Faculty Senate legislation after substantial discussion.

I can’t fill out my evaluations because DuckWeb is down. What do I do?

DuckWeb has scheduled maintenance for two hours every Friday night. If you logged in during the scheduled maintenance, try again in a couple of hours. If you still see the message that DuckWeb is down the next time you log in, you may be seeing a “cached” page, or one that is not live. You may need to empty your browser’s cache to refresh your screen and gain access to DuckWeb (you can find instructions on how to do this online).

I can log into DuckWeb, but I can’t get my evaluations screen to come up.

Try using a different browser. The course evaluations system does not work well on Safari. Internet Explorer or Mozilla Firefox should work. If you’re using a preferred browser and are still having issues, your computer may have been set up to restrict transfer of information through a firewall. If that is the case, you will need to use another computer, or fill out your evaluations in one of the on-campus labs.

I’m a CEP student, and don’t have a login or a PAC. What do I do?

How can I get more help?

Call or e-mail the Office of the Registrar at registrar [at] uoregon [dot] edu or (541) 346-2935. Phone hours are 8 to noon and 1 to 5 p.m. Monday through Friday.

In your CEP admissions letter you would have been provided with a UO ID and PAC to log into the course evaluation system. If you have misplaced these, please call the registrar's office at (541) 346-2935, and they will help you.

Faculty FAQ

Faculty FAQ

Which courses are evaluated?

All courses are evaluated during the regular term*, except the following course types:

  1. Overseas courses
  2. Independent study courses
  3. Courses with fewer than five graded students registered (student anonymity can’t be assured in those courses).
  4. Course numbers 401, 403, 405, 503, 601, 603, 605, 704, or 705.

All other courses will be evaluated. If you are teaching a course that is not showing up on your students’ evaluations lists, and it is not being excluded for any of the reasons listed above, please contact the Registrar’s Office at (541) 346-2935 as soon as possible.

* Summer courses are a special case. In addition to the above restrictions, in summer only courses three weeks or longer ending in week 4, 6, 8, or 11 are evaluated. We evaluate more than 95% of summer courses using this schedule.

I am both a student and an instructor. How do I view the results from the courses I taught?

The online course evaluation system will default to the student page for completing evaluations when you log in. At the top of the page, you will see a link for the instructor page. Click on that link to get to the instructor reports.

When can I see my courses’ evaluation results?

Results for course evaluations will be available on Friday at 12:00p.m., after final grade processing is complete. Faculty will be notified via e-mail when the system opens.

Who can see the results?

  • Instructors can see their quantitative and qualitative results.
  • Department heads and Deans can see all the quantitative results and the “signed” qualitative results for all faculty in their respective departments/colleges.
  • The Provost can see all the quantitative results and the “signed” qualitative results for all faculty.

Where can I find UO’s Course Evaluation Policy?

Where can I read the Faculty Governance about online course evaluations?

http://pages.uoregon.edu/assembly/FacultyGovernanceArchive/CEgov.html

I still have questions. How can I get help?

Call or e-mail the Office of the Registrar at registrar [at] uoregon [dot] edu or (541) 346-2935. Phone hours are 8 to noon and 1 to 5 p.m. Monday through Friday.